V A N K L A F

Refund Policy

Monthly plans are billed in advance and are non-refundable once work has started. You may cancel anytime, but your plan will remain active until the end of the current billing cycle.

Yearly plans can be refunded within 7 days of purchase if no work or deliverables have been started. After this period, yearly services are non-refundable due to their discounted pricing.

Pay-As-You-Go services are refundable only if the task has not yet started. Completed or ongoing tasks cannot be refunded.

Yes, you may cancel at any time, but refunds are not issued once work has started. You will continue to have access to the service until the end of your billing period.

Because digital marketing and SEO results cannot be guaranteed, refunds are not issued based on performance dissatisfaction. We ensure all services are delivered as agreed.

Duplicate or accidental charges are fully refundable. Please contact support immediately so we can reverse the extra payment.

You can request a refund by contacting our support team with your order details, the service purchased, and your reason for the request. Refund reviews typically take 2–4 business days.

In many cases, we allow services to be paused or transferred to another plan instead of cancellation. Contact support to discuss available options before submitting a refund request.